Please read this Return and Cancellation Policy (“Policy”) carefully before using the services provided by Techno Artist India (“we,” “us,” or “our”). This Policy governs the return and cancellation of services provided by Techno Artist India, including graphic design, web design and development, and digital marketing services (collectively referred to as the “Services”).
By using our Services, you agree to be bound by this Policy. If you do not agree with any part of this Policy, you may not use our Services.
Return Policy
1.1 Graphic Design and Web Design Services
Due to the nature of our graphic design and web design services, which involve creative work and customized deliverables, we do not typically offer returns or refunds once the project has commenced or the final deliverables have been provided. However, if you have concerns or issues with the deliverables, please contact us, and we will work with you to address them to the best of our abilities.
1.2 Digital Marketing Services
Our digital marketing services may involve ongoing campaigns, strategies, and efforts that are not easily reversible or refundable. Therefore, we do not offer returns or refunds for digital marketing services once they have been initiated or delivered. However, if you have specific concerns or questions regarding the performance or results of our digital marketing services, please contact us, and we will do our best to address them.
Cancellation Policy
2.1 Project Cancellation
If you wish to cancel a project or terminate our services before the project is completed, please notify us in writing as soon as possible. Depending on the stage of the project and the resources invested, cancellation fees may apply. These fees will be outlined in the separate agreement, proposal, or statement of work.
2.2 Subscription-Based Services
For subscription-based services, such as ongoing digital marketing campaigns, if you wish to cancel your subscription, please follow the cancellation procedures specified in your agreement or contact us for assistance. Please note that cancellation requests must be received before the start of the next billing cycle to avoid additional charges.
Refunds
Refunds, if applicable, will be processed according to the specific terms and conditions outlined in the separate agreement, proposal, or statement of work. Please note that any refunds granted will be at our sole discretion.
Modifications to Policy
We reserve the right to modify or update this Policy at any time. Any changes will be effective upon posting the updated Policy on our website. It is your responsibility to review this Policy periodically for any updates or changes.
Contact Us
If you have any questions, concerns, or requests regarding this Return and Cancellation Policy or our services, please contact us at:
Techno Artist India
C166E Sonali Park
Kolkata, WB, 700070
info@technoartistindia.com
+916294643884
Please note that this is a general template for a return and cancellation policy. It is important to review and customize it to accurately reflect your company’s specific return and cancellation procedures, as well as any applicable laws or regulations. It is also advisable to consult with legal professionals to ensure compliance with relevant consumer protection laws in your jurisdiction.
